help desk

Managed Service Plans

Dependable and sized to your needs.

Why hire in-house SharePoint or Dynamics resources when our team of technicians, developers, UI experts and designers is just a phone call away?

Here is what our customers say about us

  • We are available & responsive – 24×7
  • We are focused on quality
  • We communicate often
  • Your productivity matters to us
  • Our whole team is here in Canada

Your satisfaction is our #1 goal

One number to call to get resolution

If you have a number of lingering issues with your implementation, or a project that you want to get done, then look no further. We are just a phone call away, and engaging us is a delightful experience.

Reduce your operating expenses and cost of ownership

We offer a number of flexible plans that fit your budget and service demands to help you control the cost of ownership of SharePoint, Dynamics, Azure, and Office 365 installations. Our plans are custom-tailored and negotiated based on your unique situation.

Count on our experience

We have been supporting the SharePoint and Dynamics platforms, installations, intranets, portals, search centers and custom applications for over a decade. You can count on us to resolve your issues, make recommendations, and stabilize your platform, quickly, efficiently and with little disruption to your operations.

Increase your user adoption

Do you have a slow, outdated, or error-prone SharePoint or Dynamics install that frustrates your staff? We can help. Our professional team of technicians will work with your business stakeholders, and IT technicians to handle the challenges and improve the application. Lets make SharePoint and Dynamics fast, friendly and accessible!

Did you know that our managed services agreement will save you 35% annually when compared to an in-house resource?

Our Service Desk Offerings

General Consultation

  • General inquiries
  • System assessments
  • Usage guidance
  • Recommendations
  • Industry best practices
  • Full documentation

Application Concepting

  • Information architecture
  • Creative design & branding
  • Infrastructure design
  • Governance
  • Security trimming
  • Release planning

Performance Tuning

  • Enterprise Search tuning
  • Performance optimizations
  • End-to-end testing
  • Search engine optimization
  • User adoption

System Admin & Monitoring

  • Enhancements
  • Software updates
  • System configuration
  • Integrations
  • On-Prem & Hybrid
  • Cloud provisioning
  • Live monitoring
  • Microsoft SharePoint
  • Windows Azure
  • Office 365